Neurophonic is responsible for processing personal data as set out in this privacy statement.
Contact details
contact@neurophonic.io
https://neurophonic.io
Personal data we process
Neurophonic processes your personal data because you use our services and/or because you provide these data to us yourself. We process:
• First and last name
• Date of birth
• Email address
• Country of residence
Special or sensitive personal data
Our website/service is not intended to collect data about visitors under 16 years of age, unless they have permission from their parents or guardian. However, we cannot verify the age of a visitor. We therefore encourage parents to be involved in the online activities of their children to prevent data from being collected about children without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at contact@neurophonic.io and we will delete that information.
Purposes for processing
Neurophonic processes your personal data in order to:
• Call or email you if necessary to perform our services
• Inform you about changes to our services and products
Retention period
Neurophonic will not retain your personal data longer than strictly necessary to achieve the purposes for which your data are collected. We apply a 36-month retention period.
Sharing personal data with third parties
Neurophonic provides data to third parties only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Viewing, modifying or deleting data
You have the right to access, correct or delete your personal data. You may withdraw consent or object to processing, and you have the right to data portability. Requests can be sent to contact@neurophonic.io. Please attach a copy of your ID so we can verify your identity. In this copy, black out your photo, MRZ, passport number and Citizen Service Number to protect your privacy. We will respond as soon as possible, but within four weeks.
How we secure personal data
Neurophonic takes data protection seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you believe your data are not properly secured or if there are indications of misuse, please contact us via contact@neurophonic.io.